000			02968cam a22003135i 4500
003			CY-NiCPA
005			20211011085031.0
007			ta
008			170911s2018 gw |||| o |||| 0|eng
020			_a9783319872438 _q(pbk.)
040			_aDLC _beng _cCY-NiCPA _dCY-NiCPA _eAACR2
041	0		_aeng
082	7		_a362.18 _223
245	0	0	_aFire and Rescue Services : _bLeadership and Management Perspectives / _cedited by Peter Murphy, Kirsten Greenhalgh.
260			_aSwitzerland : _bSpringer, _c2018.
300			_axiii, 240 p. : _bill. ; _c24 cm.
490	0		_aLeadership & management of emergency services: ambulance, fire &rescue, and police. _v3
504			_aIncludes bibliographical references and index.
505	0		_aIntroduction and summary -- Historical perspective: the origins of fire fighting services -- The assessment and management of risk -- Performance management and service improvement -- Leadership and organizational culture -- Governance and accountability -- Equality, diversity, and multiculturalism -- International case study -- International perspectives on North American, Europe, and Australasia -- Future scenarios.
520			_aThis unique text fills a major gap in the emergency services literature by surveying the research on fire and rescue service management in the UK. An extensive evidence base focuses on organizational culture, leadership skills, standards, and accountability, emphasizing the services' dual roles as first responders and guardians of public safety and prevention. The implications for international public health and safety programs are made clear as the services' recent history illustrates the complex challenges typical of functioning within local and national political contexts. Chapters take on a broad range of management, leadership, service delivery, and staffing concerns, including: · Evolution and adaptation of fire and rescue services during periods of expansion and austerity. · Civil protection as a local and national priority. · Structural issues: assessments and improvements, collaborations with other services. · Emerging social concerns: diversity, gender equality, the aging worker population. · The concepts and consequences of heroes and heroism. · Future directions for governance, transparency, and accountability. Fire and Rescue Services complements the earlier volumes in the Leadership and Management of Emergency Services series with equal parts realism and vision. It should interest a wide audience of public policymakers, public managers, and emergency service personnel, as well as academics and researchers.
650		0	_aEmergency medicine _9159690
650		0	_aPublic administration _9147802
650		0	_aPublic health _939139
700	1		_aGreenhalgh, Kirsten _4edt _9159691
700	1		_aMurphy, Peter, _4edt _988489 _d1946-
710	2		_4pbl _9137258 _aSpringer
942			_2ddc _cBK _h362.18 FIR
970			_cM. Papamarkou
999			_c89483 _d89483