000 01198cam a2200289 a 4500
001 COW
003 CY-NiDCL
005 20210218154249.0
008 030220s2003 a a 001 engd
020 _a9780470180020
_q(alk. paper)
040 _beng
_dΒιβλιοθήκη Κυπριακής Ακαδημίας Δημόσιας Διοίκησης
_aCY-NiDCL
082 7 _a352.357
_222
100 1 _aNiven, Paul R.
_4aut
_9155378
245 1 0 _aBalanced scorecard step-by-step for government and nonprofit agencies /
_cPaul R. Niven.
250 _a2nd ed.
260 _aHoboken, N.J.:
_bWiley,
_cc2008.
300 _axvii, 365 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references and index.
650 4 _aAdministrative agencies
_xManagement
_xEvaluation
_9152503
650 0 _aBenchmarking (Management)
_9152750
650 4 _aNonprofit organizations
_xManagement
_xEvaluation
_9155391
650 0 _aOrganizational effectiveness
_xMeasurement
_9147274
650 0 _aPerformance standards
_913341
650 4 _aTotal quality management in government
_9156800
911 _a001869
_e20140716
_n352.357 NIV
_p1
_q21
_r0
_s0
942 _2ddc
_cBK
_h352.357 NIV
999 _c88471
_d88471