000 | 01198cam a2200289 a 4500 | ||
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001 | COW | ||
003 | CY-NiDCL | ||
005 | 20210218154249.0 | ||
008 | 030220s2003 a a 001 engd | ||
020 |
_a9780470180020 _q(alk. paper) |
||
040 |
_beng _dΒιβλιοθήκη Κυπριακής Ακαδημίας Δημόσιας Διοίκησης _aCY-NiDCL |
||
082 | 7 |
_a352.357 _222 |
|
100 | 1 |
_aNiven, Paul R. _4aut _9155378 |
|
245 | 1 | 0 |
_aBalanced scorecard step-by-step for government and nonprofit agencies / _cPaul R. Niven. |
250 | _a2nd ed. | ||
260 |
_aHoboken, N.J.: _bWiley, _cc2008. |
||
300 |
_axvii, 365 p. : _bill. ; _c24 cm. |
||
504 | _aIncludes bibliographical references and index. | ||
650 | 4 |
_aAdministrative agencies _xManagement _xEvaluation _9152503 |
|
650 | 0 |
_aBenchmarking (Management) _9152750 |
|
650 | 4 |
_aNonprofit organizations _xManagement _xEvaluation _9155391 |
|
650 | 0 |
_aOrganizational effectiveness _xMeasurement _9147274 |
|
650 | 0 |
_aPerformance standards _913341 |
|
650 | 4 |
_aTotal quality management in government _9156800 |
|
911 |
_a001869 _e20140716 _n352.357 NIV _p1 _q21 _r0 _s0 |
||
942 |
_2ddc _cBK _h352.357 NIV |
||
999 |
_c88471 _d88471 |