000 00876nam a2200265 a 4500
001 KZU
003 CY-NiDCL
005 20201126102757.0
008 110715s1984 uk engd
040 _bgre
_aCY-NiDCL
041 1 _bgre
082 7 _a658.812
_222
100 1 _aRobinson, Peter
_4aut
_9148124
110 0 _aVideo Arts Limited
_4cmp
_9149509
245 1 5 _aMore awkward customers
_h[audiovisual].
260 _aLondon:
_bVideo Arts,
_c1984.
300 _a1 videoacassette (VHS, 31 min.)
300 _a1 dvd
500 _aTraining video.
500 _aTitle from cover.
650 4 _aCustomer services
_xMarketing
_xManagement
_xVideocassettes
_9142901
911 _aTRGMM07B
_bCAS
_e20110715
_j1984
_n658.812 MOR
_p0
_q0
_r0
_s0
911 _aDVDMM07B
_bDVD
_e20130917
_j1984
_n658.812 MOR
_p1
_q15
_r0
_s0
942 _2ddc
_cBK
_h658.812 MOR
999 _c86164
_d86164