| 000 | 00855ngm a2200241 a 4500 | ||
|---|---|---|---|
| 001 | KZT | ||
| 003 | CY-NiDCL | ||
| 005 | 20201126102757.0 | ||
| 008 | 110715s1984 uk engd | ||
| 040 |
_bgre _aCY-NiDCL |
||
| 082 | 7 |
_a658.812 _222 |
|
| 100 | 1 |
_aRobinson, Peter _4aut _9148124 |
|
| 110 | 0 |
_aVideo Arts Limited _4cph _9149509 |
|
| 245 | 1 | 5 |
_aMore awkward customers _h[videorecording]. |
| 260 |
_aLondon: _bVideo Arts, _c1984. |
||
| 300 |
_ai videoacssette (VHS, 31 min.) : _e+discussion leaders guide (8 p.,ill., 21 cm) |
||
| 300 | _e+booklet (45 p., ill., 21 cm) | ||
| 500 | _aTraining video. | ||
| 500 | _aTitle from cover. | ||
| 650 | 4 |
_aCustomer services _xMarketing _xManagement _xVideocassettes _9142901 |
|
| 911 |
_aTRGMM07 _bCAS _e20110715 _j1984 _n658.812 MOR _p0 _q0 _r0 _s0 |
||
| 942 |
_2ddc _cVM _h658.812 MOR |
||
| 999 |
_c86163 _d86163 |
||