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_aEvans, James Robert _d1950- _4aut _9143798 |
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_aTotal quality : _bmanagement, organization, and strategy / _cJames R. Evans. |
| 250 | _a4th ed. | ||
| 260 |
_a[Mason, Ohio]: _bThomson South-Western, _c[2005]. |
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| 300 |
_avii, 399 p. : _bill. ; _c23 cm. |
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| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aTotal quality management _9149256 |
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