TY - BOOK AU - Ledden,Emma ED - Pearson TI - The communication book: how to say it, mean it, and make it matter SN - 9781292063201 U1 - 658.45 23 PY - 2014/// CY - Harlow, England PB - Pearson KW - Communication in management KW - Business communication KW - Interpersonal communication N1 - Includes index ER -