TY  - BOOK
AU  - Scott,John
ED  - British Institute of Management
TI  - Effective management skills: managing work 
SN  - 0722176309
U1  - 658 
PY  - 1990///.
CY  - London: 
PB  - Sphere Books Ltd, 
KW  - Management
KW  - Managing Work
KW  - Organisational Structure
KW  - Customers
KW  - Organisational Systems
ER  -