TY - BOOK AU - Heller,Robert ED - Dorling Kindersley Publishing, Inc. TI - Managing change T2 - ESEENTIAL MANAGERS SN - 0751306339 U1 - 658406 PY - 1998///. CY - London: PB - DORLING KINDERSLEY, KW - ACTIONS PLANS KW - Change KW - CHANGING CULTURE KW - DEVELOPING COMMITMENT KW - INVOLVE PEOPLE KW - Management KW - MANAGEMENT SKILLS N1 - Includes index ER -