Customer-centric innovation :  audiovisual / 
Lara Lee. 
 - Mill Valley:   Kantola Productions,   Stanford University  2012.  
 - 1 dvd (53 mins)  
 - Stanford Executive Briefeings .
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services--Marketing--Management--Dvds
<br/><br/><label>Dewey Class. No.: </label>658.812