Heap, John <br/><br/>
Improving productivity and performance in the hospitality sector :  getting it done! / 
John Heao, Tracy Todd and Mike Dillon. 
 - Grimsby:   Institute of Productivity,   2014.  
 - vii, 156 p, :  ill. ;  23 cm. 
<br/><br/>Includes index. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management<br/>Hospitality industry<br/>Productivity
<br/><br/><label>Dewey Class. No.: </label>658.5