Managing customer service / 
audiovisual : making customer service central to your organisation. 
 - London:   BBC,   1992.  
 - 2 videocassettes (VHS) :  +training notes (78 p., 30 cm) 2 dvds  
<br/><br/> Training videos.  Title from cover. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services--Marketing--Management--Videocassettes
<br/><br/><label>Dewey Class. No.: </label>658.812