Plesk, Paul E.

Quality improvement : tools / Paul E. Plsek, Arturo Onnias. - 2nd ed. - Wilton: Juran Institute, 1994. - 11 v. : tables ; 28 cm.

Problem solving / glossary -- Flow diagrams -- Brainstorming -- Cause-effect diagrams -- Data collection -- Graphs & charts -- Stratification -- Pareto analysis -- Histograms -- Scatter diagrams -- Box plots.


Quality control

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