TY  - BOOK
AU  - Jandt,Fred Edmund
TI  - Win-win negotiating: turning conflict into agreement 
SN  - 0471858773
U1  - 658.4 22
PY  - 1985///].
CY  - New York: 
PB  - John Wiley & Sons, 
KW  - Conflict management
KW  - Negotiation in business
N1  - Includes index
ER  -