TY  - BOOK
AU  - Murdick,Robert G.
AU  - Render,Barry
AU  - Russell,Roberta S.
TI  - Service operations management
SN  - 0205122507
U1  - 658 21
PY  - 1990///].
CY  - Boston: 
PB  - Allyn and Bacon, 
KW  - Industrial management
KW  - United States
KW  - Service industries
KW  - Management
N1  - Includes bibliographical references and index
ER  -