TY - BOOK AU - Gitlow,Howard S. AU - Oppenheim,Alan V. AU - Oppenheim,Rosa TI - Quality management: tools and methods for improvement T2 - Irwin series in statistics SN - 0256106657 U1 - 658.562 21 PY - 1995///]. CY - Chicago: PB - Irwin, KW - Quality control KW - Statistical methods N1 - Rev. ed. of: Tools and methods for the improvement of quality / Howard Gitlow ... [et al.]. 1989; Includes bibliographical references and index ER -