TY  - BOOK
AU  - Noori,Hamid
AU  - Radford,Russell W.
TI  - Production and operations management: total quality and responsiveness 
T2  - McGraw-Hill series in management
SN  - 0079120377
U1  - 658.5 21
PY  - 1995///].
CY  - New York: 
PB  - McGraw-Hill, 
KW  - Production management
KW  - Total quality management
N1  - Includes bibliographical references and index
ER  -