Spiro, Rosann L. Management of a sales force / Rosann L. Spiro, William J. Stanton, Gregory A. Rich. - 11th ed. - Boston: McGraw-Hill/Irwin, [2003]. - xxiii, 564 p. : ill. ; 26 cm. - McGraw-Hill/Irwin series in marketing . Includes bibliographical references and indexes. ISBN: 0072398876 0071198989 Subjects--Topical Terms: Sales management Dewey Class. No.: 658.81