Lovelock, Christopher H.

Services marketing : text, cases & readings / Christopher H. Lovelock. - Englewood Cliffs, N.J: Prentice-Hall, [1984]. - xiv, 492 p. : ill. ; 25 cm. - Prentice-Hall series in marketing .

Includes bibliographical references.

0138067864


Professions--Marketing
Service industries--Marketing

658.8