TY  - BOOK
AU  - Ray,Charles M.
AU  - Palmer,Janet J.
TI  - Office automation: a systems approach 
SN  - 0538107006
U1  - 651 21
PY  - 1987///].
CY  - Cincinnati, Ohio: 
PB  - South-Western Pub. Co., 
KW  - Office practice
KW  - Automation
N1  - Includes bibliographical references and index
ER  -