Shea, Gordon F. <br/><br/>
Managing a difficult or hostile audience / 
Gordon F. Shea. 
 - New Jersey:   Prentice-Hall,   [1984].  
 - 202 p. ;  20 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0135506743 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Λόγος, Δημόσιος
<br/><br/><label>Dewey Class. No.: </label>808.51