TY - BOOK TI - Designing E-Government: on the Crossroads of Technological Innovation and Institutional change T2 - Law and Electronic commerce. volume 12 SN - 9041116214 U1 - 3523802854678 PY - 2001///. CY - The Hague: PB - Kluwer Law International, KW - Internet KW - Public administration KW - Case studies KW - electronic government N1 - Includes index ER -