TY  - BOOK
ED  - Kogan Page
TI  - its all about customers!: the perfect way to grow your business through marketing, sales and service
SN  - 0 7494 3073 7
PY  - 1999///.
CY  - london: 
PB  - kogan page, 
KW  - Communication
KW  - customer
KW  - Reward
KW  - Sales
N1  - 192pp., 24x15
ER  -