crisis negotiations :  managing critical incidents and hostage situations in law enforcement and corrections. 

 - ohio:   anderson publishing co,   1996.  
 - paperback  
<br/><br/> 413pp., 25x18 
<br/><br/><label>ISBN: </label>0 87084 595 0 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication<br/>crisis<br/>Family violence<br/>hostages<br/>inteligence<br/>Mass media<br/>Negotiation<br/>Police<br/>Stress<br/>Team<br/>Time<br/>Work