TY - BOOK AU - crisp,michael ED - Kogan Page TI - 12 steps to self-improvement: an assessment profile SN - 0 7494 0611 9 PY - 1992///. CY - london: PB - kogan page, KW - Communication KW - Creativity KW - Human relations KW - Humour KW - Job KW - lifestyle KW - Self-esteem KW - self-improvement KW - Skills N1 - 96pp., 14x21, questionnaires ER -