TY  - BOOK
AU  - Hadley,Roger
AU  - Young,Ken
ED  - harvester wheatsheaf
TI  - creating a responsive public service
SN  - 0 7450 0788 0
PY  - 1990///.
CY  - new york: 
PB  - harvester wheatsheaf, 
KW  - Public administration
KW  - Public service
N1  - 241pp., 23x15, diagrams
ER  -