creating a responsive public service. 

 - new york:   harvester wheatsheaf,   1990.  
 - hardcover  
<br/><br/> 241pp., 23x15, diagrams 
<br/><br/><label>ISBN: </label>0 7450 0788 0 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public administration<br/>Public service