TY - BOOK AU - Lester,Jessica Nina AU - O'Reilly,Michelle ED - Sage TI - Applied conversation analysis: social interaction in institutional settings SN - 9781506351261 U1 - 302.346 23 PY - 2019///]. CY - Los Angeles: , London, New Delhi PB - Sage, KW - Conversation analysis N1 - Includes biographical notes (p. xiii); Includes bibliographical references (p. 271-285); Includes index (p. 287-296) ER -