"Includes a new & enhanced online edition of the world's most popular emotional intelligence test."

Includes bibliographical references (pages 251-255).

Journey -- Big Picture -- What Emotional Intelligence looks Like: Understanding the Four Skills -- Digging In: An Action Plan to Increase Your EQ -- Self-Awareness Strategies -- Self-Management Strategies -- Social Awareness Strategies -- Relationship Management Strategies -- Epilogue--Just the Facts : A Look at the Latest Discoveries in Emotional Intelligence -- Discussion Questions for Reading Groups.

"Knowing what emotional intelligence is, and knowing how to use it to improve your life, are two very different things." --Publisher.

In today's fast-paced world of competitive workplaces and turbulent economic conditions, each of us is searching for effective tools that can help us manage, adapt, and strike out ahead of the pack. By now, emotional intelligence (EQ) needs little introduction--it's no secret that EQ is critical to your success. But knowing what emotional intelligence is and knowing how to use it to improve your life are two very different things. Emotional Intelligence 2.0 delivers a step-by-step program for increasing your emotional intelligence using the four core EQ skills--self-awareness, self-management--to exceed your goals and achieve your fullest potential. For the first time ever in a book, Drs. Bradberry and Greaves unveil Talent Smart's revolutionary program to help people identify their EQ skills, build these skills into strengths, and enjoy consistent performance in the pursuit of important life objectives. This book contains proven strategies from a decade-long effort to accurately measure and increase emotional intelligence. Trusted by upper-echelon leaders inside companies worldwide, these strategies will enable you to capitalize on the skills responsible for 58% of performance in all types of jobs--from dust jacket.