Στοιχεία MARC
000 -LEADER |
fixed length control field |
01020nam a2200301 a 4500 |
001 - CONTROL NUMBER |
control field |
BET |
003 - CONTROL NUMBER IDENTIFIER |
control field |
CY-NiDCL |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20210219062616.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
060117s1990 u engd |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
0566028603 |
040 ## - CATALOGING SOURCE |
Language of cataloging |
gre |
Original cataloging agency |
CY-NiDCL |
040 ## - CATALOGING SOURCE |
Original cataloging agency |
XX-XxUND |
Transcribing agency |
Βιβλιοθήκη Ακαδημίας Δημόσιας Διοίκησης |
082 7# - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
6588 |
245 10 - TITLE STATEMENT |
Title |
Customer first : |
Remainder of title |
a strategy for quality service. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. |
Place of publication, distribution, etc. |
Aldershot: |
Name of publisher, distributor, etc. |
Gower Publishing Company, |
Date of publication, distribution, etc. |
1990. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
149p. ; |
Dimensions |
21cm. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Partnership |
9 (RLIN) |
90161 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Customer services |
9 (RLIN) |
142899 |
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Management |
9 (RLIN) |
154927 |
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
MANAGEMENT ASPECTS |
9 (RLIN) |
154929 |
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
MATERIAL SERVICE |
9 (RLIN) |
155088 |
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
PERSONAL SERVICE |
9 (RLIN) |
155651 |
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
SERVICE STRATEGY |
9 (RLIN) |
156320 |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
WALKER, Denis |
Relationship |
aut |
9 (RLIN) |
156941 |
710 20 - ADDED ENTRY--CORPORATE NAME |
Corporate name or jurisdiction name as entry element |
Gower Publishing Company |
Relationship |
pbl |
9 (RLIN) |
154148 |
911 ## - EQUIVALENCE OR CROSS-REFERENCE-CONFERENCE OR MEETING NAME [LOCAL, CANADA] |
Meeting name or jurisdiction name as entry element |
00887 |
Number [OBSOLETE] |
01 |
Subordinate unit |
20060117 |
Number of part/section/meeting |
658.8 WAL |
Name of part/section of a work |
1 |
Name of meeting following jurisdiction name entry element |
15 |
-- |
0 |
-- |
0 |
-- |
3500 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
Dewey Decimal Classification |
Koha item type |
Books |
Classification part |
658.8 WAL |