Κανονική προβολή Προβολή MARC Προβολή ISBD

Niven, Paul R.

Balanced scorecard step-by-step for government and nonprofit agencies / Paul R. Niven. - 2nd ed. - Hoboken, N.J.: Wiley, c2008. - xvii, 365 p. : ill. ; 24 cm.

Includes bibliographical references and index.

ISBN: 9780470180020

Subjects--Topical Terms:
Administrative agencies--Management--Evaluation
Benchmarking (Management)
Nonprofit organizations--Management--Evaluation
Organizational effectiveness--Measurement
Performance standards
Total quality management in government

Dewey Class. No.: 352.357