Κανονική προβολή Προβολή MARC Προβολή ISBD

Whiteley, Richard C.

The customer-driven company : moving from talk to action / Richard C. Whiteley. - Reading, Massachusetts: Addison-Wesley, [1991]. - 308 p. : ill. ; 24 cm.

Includes bibliographical references and index.

ISBN: 0201608138

Subjects--Topical Terms:
Customer relations
Customer services

Dewey Class. No.: 658.812